Digitization and increased efficiency in wage and income tax Hilfe-Ring Deutschland eV GRÜN VEWA

The wage and income tax Hilfe-Ring Deutschland eV (tax ring), one of the leading wage tax assistance associations in Germany, has been relying on the software solutions for over two decades GRÜN VEWA and eVEWA to manage its members and consultants as well as for internal training. This software has not only evolved with the organization but also helped shape it significantly. Today it covers all core areas of efficient administration for 400.000 members and 1.100 advice centers.

He has been using it for over 20 years Wage and income tax help ring Germany eV can GRÜN VEWA software family for the member and consultant organization as well as internal training. The software has grown with the organization and today covers all essential areas of successful administration for 400.000 members and 1.100 advice centers in one of the largest income tax assistance associations in Germany.

Over two decades ago, the Steuerring was faced with a major challenge: the need for a club-wide IT change. This change was necessary not only due to the growing number of members, but also to create a sustainable platform that supports both central administration and individual support from local advice centers.

The special structure of the control ring played a crucial role in the conception of the new software system: On the one hand, the numerous members have to be maintained electronically from the headquarters in Darmstadt. On the other hand, the consultants in the approximately 1.100 advice centers throughout Germany will also be managed and billed via the software, including seminar organization, communication and correspondence, which will be transparently reflected in the new software.

The initial idea of ​​developing our own software solution was rejected due to rapidly increasing costs. The control ring finally found the solution at the trade fair: “The key experience was the presentation of eVEWA at the trade fair stand GRÜN Software Group“, remembers Ingo Lang, head of IT for taxation in Darmstadt. “We were presented with a ready-made solution that enables the data to be made available to the field staff in the simplest possible way.”

The focus of the digital transformation of the tax ring is optimized advisor and member billing through the introduction of member management software GRÜN VEWA. This technology allows the association to efficiently manage its extensive services while ensuring transparent, fair and automated billing for advisors and members.

Billing challenges

Before the introduction of VEWA, the tax ring faced significant billing challenges. The complexity of the services, from tax advice to the preparation of tax returns and legal disputes, required a flexible and efficient system. In addition, the needs and requirements of over 1.100 consultants and 400.000 members varied greatly, which complicated individual yet efficient administration.

Solution approach through member administration GRÜN VEWA

The implementation of GRÜN VEWA brought a comprehensive solution to these challenges. The software was developed specifically for the needs of clubs and associations and offered ideal conditions for the complex management of member data and the implementation of consultant and member billing.

With the introduction of GRÜN VEWA Software implemented a comprehensive online seminar system that has revolutionized the planning, implementation and management of educational offerings. This chapter highlights how VEWA has made the control ring's seminar organization more efficient, accessible and flexible.

Challenges in seminars

Before introducing VEWA, the Steuerring was faced with various seminar challenges, including the complex management of seminar registrations, the coordination of event locations and dates, and the provision of teaching materials. In addition, the growing number of members and the geographical distribution of the advice centers required a flexible solution to make educational offerings widely accessible.

VEWA as a solution for online seminars

The introduction of GRÜN VEWA offered a comprehensive solution to these challenges. Through the digitalization of the seminar system, numerous processes have been automated and simplified:

The Steuerring has improved its applicant management by introducing GRÜN VEWA has been significantly improved by digitalizing the entire recruitment process. Before VEWA, applicant management and selection required a lot of time and resources. VEWA now enables online submission of applications and efficient management of applicant profiles, which significantly simplifies the process. Automated workflows also optimize application processing and communication.

With GRÜN VEWA, the tax ring has successfully digitized its document processes, resulting in a significant reduction in paper consumption and increased efficiency. The introduction of electronic signatures and cloud storage is revolutionizing the way documents are handled by providing a flexible and environmentally friendly alternative to paper documents. This innovation allows members and advisors to edit documents anytime, anywhere, significantly reducing processing time and increasing satisfaction. Digital archiving also improves data management and security. The digitalization of document processes therefore makes an important contribution to modernizing the administrative work of the tax ring and promotes environmental protection.

The digitalization of communication with members has played a central role in the strategic realignment of member interaction at the Wage and Income Tax Hilfe-Ring Deutschland eV (tax ring). Through the use of GRÜN VEWA, the association was able to take a significant step towards more efficient, direct and targeted communication with its members. This development enables the tax ring to transmit member information promptly and securely, which significantly strengthens the transparency and trust between the association and its members.

An essential part of this digital communication strategy is the use of email newsletters, personalized notifications and a member portal. These tools enable members to be continuously and topic-specific informed about current developments, changes in tax law and upcoming events. The member portal also makes it easier to access personal documents, the status of the tax return and enables direct interaction with advisors.

The switch to digital communication channels has not only led to an acceleration and simplification of the exchange of information, but also significantly reduced the administrative effort and the associated costs for the association. In addition, this initiative supports ecological ideas by reducing the use of paper.

Through the digitalization of communication processes GRÜN VEWA, the tax ring has established a modern, flexible and environmentally conscious solution that meets the needs of its members and at the same time increases internal efficiency. This development marks an important step in the digital transformation of the tax ring and contributes significantly to increasing member satisfaction and loyalty.

Those from the tax ring in cooperation with giftGRÜN developed app digitizes and personalizes member services, provides direct access to tax data and simplifies communication. Users can manage their data, book appointments and access tax tips. Security measures protect sensitive information. The app, part of the association's digitalization strategy, improves service quality and member retention. It marks a milestone in the digital transformation of the control ring and shows its focus on modern, user-friendly technologies.